/* AMELIAPOS_TICKETS_R27_DESKTOP — consolidated desktop-only Tickets module */
.amelia-r27-tickets{display:none}
@media (min-width:1024px){
  html.amelia-r27-tickets-open .amelia-r21-nav[data-r21-route="/tickets"]{display:none!important}
  .amelia-r27-tickets:not(.hidden){display:block!important;position:fixed!important;left:0!important;right:0!important;top:72px!important;bottom:0!important;z-index:110!important;background:#f3f6f8!important;color:#10283a!important;overflow:hidden!important}
  .r27-shell{height:100%!important;max-width:1680px!important;margin:0 auto!important;padding:13px 20px 16px!important;box-sizing:border-box!important;display:grid!important;grid-template-rows:auto auto auto minmax(0,1fr)!important;gap:9px!important}
  .r27-head{display:flex!important;align-items:center!important;justify-content:space-between!important;gap:18px!important;min-height:48px!important}.r27-title{display:flex!important;align-items:center!important;gap:12px!important}.r27-title h2{margin:0!important;font-size:23px!important;color:#10283a!important}.r27-title p{margin:2px 0 0!important;color:#71818b!important;font-size:11px!important}.r27-eyebrow{font-size:9px!important;font-weight:900!important;letter-spacing:.15em!important;color:#f36d12!important}.r27-head-right{display:flex!important;align-items:center!important;gap:7px!important}.r27-health{font-size:9px!important;font-weight:750!important;color:#758791!important;margin-right:4px!important}.r27-icon{width:34px!important;height:34px!important;border:1px solid #d7e0e5!important;border-radius:9px!important;background:#fff!important;color:#344f61!important;font:800 20px/1 inherit!important;cursor:pointer!important}.r27-icon:hover{background:#f8fafb!important}
  .r27-tabs{display:flex!important;align-items:center!important;gap:5px!important;border-bottom:1px solid #dfe6ea!important;padding:0 0 7px!important}.r27-tabs button{height:34px!important;border:1px solid transparent!important;border-radius:9px!important;background:transparent!important;color:#5e707c!important;padding:0 10px!important;display:inline-flex!important;gap:7px!important;align-items:center!important;font:850 11px/1 inherit!important;cursor:pointer!important}.r27-tabs button b{min-width:22px!important;height:20px!important;padding:0 6px!important;border-radius:999px!important;background:#e9eff3!important;color:#39566a!important;display:inline-flex!important;align-items:center!important;justify-content:center!important;font-size:10px!important}.r27-tabs button.active{background:#102f43!important;color:#fff!important;border-color:#102f43!important}.r27-tabs button.active b{background:#f36d12!important;color:#fff!important}
  .r27-tools{display:flex!important;align-items:center!important;gap:8px!important;min-width:0!important}.r27-search{position:relative!important;flex:1 1 auto!important;min-width:260px!important}.r27-search>span{position:absolute!important;left:11px!important;top:9px!important;color:#84939c!important;font-size:16px!important}.r27-search input{width:100%!important;height:36px!important;border:1px solid #d6e0e5!important;border-radius:9px!important;background:#fff!important;padding:0 11px 0 34px!important;box-sizing:border-box!important;color:#183447!important;font:700 11px/1 inherit!important}.r27-presets{display:flex!important;gap:4px!important;flex:0 0 auto!important}.r27-presets button{height:34px!important;border:1px solid #d7e0e5!important;border-radius:8px!important;background:#fff!important;color:#526a79!important;padding:0 9px!important;font:800 10px/1 inherit!important;cursor:pointer!important}.r27-presets button.active{border-color:#f36d12!important;color:#dc5c09!important;background:#fff7f1!important}.r27-custom{display:none!important;gap:5px!important;align-items:center!important}.r27-custom.visible{display:flex!important}.r27-custom label{font-size:8px!important;font-weight:850!important;color:#768791!important;display:flex!important;align-items:center!important;gap:4px!important}.r27-custom input{height:34px!important;width:128px!important;border:1px solid #d7e0e5!important;border-radius:8px!important;background:#fff!important;padding:0 8px!important;color:#28475a!important;font:700 10px/1 inherit!important}
  .r27-main{min-height:0!important;display:grid!important;grid-template-columns:minmax(430px,.88fr) minmax(540px,1.12fr)!important;gap:10px!important}.r27-list,.r27-detail{min-height:0!important;background:#fff!important;border:1px solid #dfe6ea!important;border-radius:12px!important;overflow:auto!important;box-shadow:0 2px 10px rgba(23,52,73,.035)!important}.r27-list{padding:5px!important}.r27-row{width:100%!important;display:grid!important;grid-template-columns:92px minmax(0,1fr) 100px!important;gap:9px!important;align-items:center!important;border:0!important;border-bottom:1px solid #edf1f3!important;background:#fff!important;padding:9px 9px!important;text-align:left!important;color:#203c50!important;cursor:pointer!important}.r27-row:last-child{border-bottom:0!important}.r27-row:hover{background:#f8fafb!important}.r27-row.active{background:#fff8f2!important;border-radius:9px!important;box-shadow:inset 3px 0 0 #f36d12!important}.r27-row-id{display:flex!important;flex-direction:column!important;align-items:flex-start!important;gap:4px!important}.r27-row-id>strong{font-size:13px!important}.r27-status{display:inline-flex!important;align-items:center!important;height:19px!important;padding:0 7px!important;border-radius:999px!important;font-size:8px!important;font-weight:900!important;text-transform:uppercase!important;letter-spacing:.04em!important}.r27-status.open{background:#e8f8ee!important;color:#168342!important}.r27-status.closed{background:#e9f0f6!important;color:#44647b!important}.r27-status.cancelled{background:#fdeced!important;color:#b43a43!important}.r27-row-main{min-width:0!important}.r27-row-main strong{display:block!important;font-size:12px!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important}.r27-row-main small{display:block!important;margin-top:2px!important;font-size:9px!important;color:#7b8b95!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important}.r27-row-total{text-align:right!important}.r27-row-total strong{display:block!important;font-size:13px!important}.r27-row-total small{display:block!important;margin-top:2px!important;color:#8a969e!important;font-size:8px!important}
  .r27-detail{padding:14px 17px!important}.r27-detail-top{display:flex!important;justify-content:space-between!important;gap:18px!important;align-items:flex-start!important;border-bottom:1px solid #e9eef1!important;padding-bottom:10px!important}.r27-detail-top h3{font-size:19px!important;margin:5px 0 2px!important}.r27-detail-top p{margin:0!important;color:#71818b!important;font-size:10px!important}.r27-total{text-align:right!important}.r27-total span{display:block!important;color:#84919a!important;font-size:9px!important}.r27-total strong{display:block!important;color:#102e43!important;font-size:22px!important;margin-top:2px!important}.r27-meta{display:grid!important;grid-template-columns:repeat(5,minmax(96px,1fr))!important;gap:5px!important;padding:9px 0 4px!important}.r27-meta span{background:#f7f9fa!important;border-radius:8px!important;padding:7px!important;min-width:0!important}.r27-meta small{display:block!important;font-size:8px!important;color:#839099!important;text-transform:uppercase!important}.r27-meta b{display:block!important;margin-top:2px!important;font-size:10px!important;color:#29465a!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important}.r27-detail section{margin-top:9px!important}.r27-detail section>header{display:flex!important;justify-content:space-between!important;align-items:center!important;margin-bottom:3px!important;color:#526774!important;font-size:10px!important}.r27-line,.r27-pay{display:flex!important;align-items:flex-start!important;justify-content:space-between!important;gap:14px!important;padding:7px 2px!important;border-bottom:1px dashed #e3e9ed!important;font-size:10px!important}.r27-line span,.r27-pay span{min-width:0!important}.r27-line small,.r27-pay small{display:block!important;color:#87949c!important;margin-top:2px!important}.r27-line.void{opacity:.5!important;text-decoration:line-through!important}.r27-adjust,.r27-note{display:flex!important;justify-content:space-between!important;margin-top:8px!important;padding:8px 9px!important;border-radius:8px!important;background:#fff4eb!important;color:#99500f!important;font-size:10px!important}.r27-note{display:block!important;background:#f7f9fa!important;color:#506571!important}.r27-note span{display:block!important;margin-top:3px!important}.r27-actions{display:flex!important;gap:7px!important;flex-wrap:wrap!important;margin-top:11px!important}.r27-actions button,.r27-modal-actions button{height:35px!important;border:1px solid #cad6dd!important;border-radius:9px!important;background:#fff!important;color:#26465b!important;font-weight:850!important;font-size:10px!important;padding:0 12px!important;cursor:pointer!important}.r27-actions button.primary,.r27-modal-actions button.primary{background:#ef6c16!important;color:#fff!important;border-color:#ef6c16!important}.r27-safety{margin:7px 0 0!important;font-size:8px!important;line-height:1.45!important;color:#88949b!important}.r27-empty{padding:26px 16px!important;text-align:center!important;color:#81909a!important}.r27-empty strong{display:block!important;color:#4c6373!important;margin-bottom:4px!important}.r27-empty.compact{padding:8px!important;font-size:9px!important}.r27-trace{border-top:1px solid #e8edf0!important;padding-top:8px!important;margin-top:12px!important}.r27-timeline{display:grid!important;gap:0!important}.r27-timeline>div{display:grid!important;grid-template-columns:16px 1fr!important;gap:6px!important;position:relative!important;min-height:34px!important}.r27-timeline>div:before{content:""!important;position:absolute!important;left:5px!important;top:11px!important;bottom:-4px!important;width:1px!important;background:#dce5e9!important}.r27-timeline>div:last-child:before{display:none!important}.r27-timeline i{width:9px!important;height:9px!important;border-radius:999px!important;background:#f36d12!important;margin-top:3px!important;box-shadow:0 0 0 3px #fff4ec!important}.r27-timeline b{display:block!important;font-size:9px!important;color:#345266!important}.r27-timeline small{display:block!important;margin-top:1px!important;font-size:8px!important;color:#84919a!important}
  .r27-modal-bg{position:fixed!important;inset:0!important;background:rgba(7,25,38,.55)!important;z-index:950!important;display:flex!important;align-items:center!important;justify-content:center!important}.r27-modal{width:min(470px,calc(100vw - 48px))!important;background:#fff!important;border-radius:14px!important;box-shadow:0 24px 70px rgba(0,0,0,.28)!important;padding:17px!important}.r27-modal>header{display:flex!important;justify-content:space-between!important;align-items:flex-start!important;margin-bottom:11px!important}.r27-modal h3{margin:3px 0 0!important;font-size:17px!important}.r27-modal>header button{border:0!important;background:transparent!important;font-size:22px!important;color:#637984!important;cursor:pointer!important}.r27-modal label{display:flex!important;flex-direction:column!important;gap:5px!important;margin-top:9px!important;font-size:9px!important;font-weight:850!important;color:#657986!important}.r27-modal select,.r27-modal textarea{border:1px solid #d5dfe4!important;border-radius:9px!important;padding:9px!important;font:700 11px/1.35 inherit!important;color:#1d3b50!important;background:#fff!important}.r27-modal textarea{min-height:78px!important;resize:vertical!important}.r27-warning{background:#fff7ef!important;border:1px solid #f6dac2!important;color:#8b4a16!important;border-radius:9px!important;padding:9px!important;font-size:9px!important;line-height:1.45!important}.r27-modal-actions{display:flex!important;justify-content:flex-end!important;gap:7px!important;margin-top:13px!important}
}
@media (min-width:1024px) and (max-width:1250px){.r27-health{display:none!important}.r27-meta{grid-template-columns:repeat(4,minmax(90px,1fr))!important}.r27-main{grid-template-columns:minmax(400px,.9fr) minmax(470px,1.1fr)!important}.r27-presets button{padding:0 7px!important}}
@media (max-width:1023px){.amelia-r27-tickets,.r27-modal-bg{display:none!important}}

/* R27 final polish: more operating area, no technical metadata in daily UI. */
@media (min-width:1024px){
 .r27-head{padding-top:9px!important;padding-bottom:7px!important}
 .r27-tabs{margin-top:6px!important}
 .r27-tools{margin-top:6px!important}
 .r27-main{margin-top:6px!important}
 .r27-detail{padding-top:12px!important;padding-bottom:12px!important}
 .r27-trace .r27-timeline{max-height:190px!important;overflow:auto!important;padding-right:4px!important}
 .r27-row:focus-visible,.r27-actions button:focus-visible,.r27-tabs button:focus-visible,.r27-presets button:focus-visible,.r27-icon:focus-visible{outline:2px solid #f36d12!important;outline-offset:2px!important}
}